Settings

Shows a small phone icon fixed in the bottom-right corner of your booking page, on every screen of the booking flow - a client can tap it to call your business phone number directly, without hunting for your contact info. Separate from "Show contact information on booking form" below - you can have either, both, or neither. On by default once you've entered a complete phone number.

Shows the running total price fixed in the bottom-right corner of your booking page (the phone bubble, if on, moves up to sit above it), updating live as the client picks services and add-ons - so it stays visible no matter how far down the page they scroll, without them needing to jump back up to the summary. On by default.

Controls how far apart the start times offered to clients are, within your business hours - it does not change how long an appointment itself lasts (that's set per Service Type).

Example: hours of 9:00 AM-5:00 PM with this set to 15 minutes offers start times of 9:00, 9:15, 9:30, 9:45, 10:00, and so on; set to 60 minutes, the same hours only offer 9:00, 10:00, 11:00, etc. A smaller interval offers clients more flexibility but a longer list of times to scroll through; a larger interval keeps the list short.

Normally the last bookable start time is picked so the appointment finishes by closing - e.g. an 8:00 PM close with a 60-minute service stops offering new times at 7:00 PM. Turning this on offers every time slot up to closing itself, even if the appointment then runs past your stated hours (a 7:30 PM start would run until 8:30 PM). Use Up to how long past closing? to cap it (2 hours by default) - a long appointment is only offered start times that finish within that, so a 12-hour job can't start at closing time.

When a client submits a booking request, it starts out "pending" until you confirm it. With this checked, that time slot is treated as busy right away, so no other client can book over it while you decide - the same as if it were already confirmed. Unchecked (the default for new accounts), the slot is only held once you've actually confirmed the booking - a pending request still shows up in your bookings list, but the same time slot stays open for other clients to request until you confirm it (whoever you confirm first keeps it; the still-pending one(s) would need to be declined/rescheduled). Either way, a confirmed booking always blocks its slot, and a quote request never does (until you change it to Pending or Confirmed).

Blocks a client from booking a time slot that's too close to right now - e.g. with this on and set to 2 hours, a client looking at your booking page at 3:00 PM would only see time slots starting at 5:00 PM or later, today or any later day. New accounts start with this on at 2 hours.

Caps how far ahead a client can book at all - e.g. set to 60 days, a client can only pick a date within the next 60 days, never further out. On by default (90 days) since most businesses don't want bookings scheduled indefinitely into the future; turn it off to let clients book as far ahead as they like.

Adds a gap on both sides of every appointment that no other booking can be scheduled into - e.g. set to 15 minutes, a 10:00-11:00 AM appointment blocks 9:45 AM-11:15 AM on your calendar, so a client can't book back-to-back with no breathing room. New accounts start with this on at 15 minutes.

Turn this on if the client should pick where the appointment happens on the booking page - e.g. "Downtown Studio" vs "Uptown Studio", or "My studio" vs "Your home". You define the list of locations below, and choose whether a client can only pick one (radio buttons) or several (checkboxes). Each location can add a price (shown next to it on the booking page and added to the total) and a travel time (only for you - it blocks your calendar around the appointment, before it or before and after, and isn't shown to the client), and can ask for the client's address only when it's picked.

Only available while Collect an address on the booking page above is on - an address can't be required if it's never asked for. Turn that on first, then decide whether the field is required or optional.

Note: a location marked Ask for the client's address still collects (and requires) an address for bookings at that location, even with "Collect an address" off - so leaving this off doesn't mean addresses are never asked for.

Covers quote requests too (subject "New quote request"). Booking notifications always go to the email address you signed up with - never to the "Contact email" you set under Business Info (that one's just shown to clients on your booking page, and nothing is ever sent to it).

Want them somewhere else, like a shared team inbox? Set up forwarding in your email provider (Gmail shown here): open Settings > See all settings > Forwarding and POP/IMAP, add the other address as a forwarding address (Gmail will send it a confirmation link to click), then choose Forward a copy of incoming mail. Every booking notification will then land in both inboxes.

The client does NOT get an emailed confirmation the moment they submit a booking request - only once you change that booking's status from Pending to Confirmed. That's when this toggle is checked and (same details as your owner notification above) the one email actually goes out, from [email protected] - separate from, and independent of, the owner toggles above.

Sends at most once per booking - toggling status back to Pending and then to Confirmed again won't resend it. If you need to re-send, use the Email client button on that booking instead.

Runs a quick verification check at that moment (so a typo'd/fake address doesn't get an attempted send), but a failed check never blocks the status change itself - you'll just see a warning on save if the email didn't go out.

The same goes for a quote request once you've priced it and change it to Confirmed. A booking you create yourself with New booking never sends it, whatever its status - use the Email client button on that booking instead.

The email is sent from [email protected], but if the client replies to it, the reply goes to your contact email from Business Info. Your sign-in email is never shared with clients, so if you leave the contact email blank, replies can't reach you - add one if you want them.